Art Unlimited Support Packages

Support

Monday – Friday

9:00 a.m. – 4 p.m. CST

(Emergency fees apply for evening and weekend emergency support)

Our team is here for you!  Call our office to activate your support request or e-mail us a support ticket through the below link.

Do you have questions about our support package options?  Give us a call to find out what package fits your needs best! 218-666-2512

Please note that our support services are addressed based on a first come first serve basis.

Schedule a Consultation

supportticket_cta

standardpackage_icon
Maintenance Support:

$36.25

  • Weekly Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Contact Form Testing
  • Plugin Updates
  • Regular Security and Malware Checking
  • Monthly Google Analytic Reports
  • No Contract

plusepackage_icon

Maintenance Support Plus:
$100.00

  • Weekly Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Contact Form Testing
  • Plugin Updates
  • Regular Security and Malware Checking
  • Monthly Google Analytic Reports
  • No Contract
  • 45 Minutes of Support/Month
  • Banked Hours (up to 3 months)

propackage_icon

Maintenance Support Pro:
$200.00

  • Weekly Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Contact Form Testing
  • Plugin Updates
  • Regular Security and Malware Checking
  • Monthly Google Analytic Reports
  • No Contract
  • 90 Minutes of Support/Month
  • Banked Hours (up to 6 months)
  • Website Downtime Notification

Frequently Asked Questions

What is the base cost of website support?

The Art Unlimited team base support charges are 15 minutes in length!  Bundling updates or changes to your website can save you money, as our team is more efficient.

How do I pay for my website support needs?

There are three ways to pay for your support charges; by check, ACH / e-check, or credit card.  If you have questions about what payment solution is best for you, please call into the office to talk with our billing department.

When are the monthly fees paid?

If you sign up for a monthly program your payment will be processed on the 1st or 15th of every month.  Please talk with your support manager to select the monthly payment date that works best for you.

The AU support process includes:

  • Call our office to discuss website changes.  Or you can submit a request on our website – https://www.artunlimitedusa.com/support-ticket
  • You will receive a rough time estimate of the effort it will take to make the changes on your website.
Submit a Support Ticket

 

Awards, Appearances & Recognitions
2016 100 Best EPS Logo Landscape Black-01Owens CorningEFLogoWithTagmprNewsLogoBOSMoz 2015PartnerBadge-151030 b&w-1

Save

Save

Save

Save

Save

Save