WordPress Website Support Packages

Keeping your website online, up to date, and safeguarded are a few of the many things at the top of your priority list. Ensuring your website stays live and secure means you won’t miss out on potential leads because of a serious malware problem. Not to mention, updating plugins, managing backups, and testing contact forms can be very time-consuming tasks.

At Art Unlimited, we can help carry the technical website maintenance weight you’re shouldering with our website support packages. Through our three packages, we offer an array of features. Weekly WordPress database backups, plugin updates, security and malware checking, and content management system updates are just a few we offer. On top of these benefits, we don’t require a long-term contract, in fact, all contracts are month to month!

If you’re tired of missing out on leads because of broken contact forms, FormTester 365 is included with each package. With it, your forms will automatically be tested to check if they’re working correctly. If not, you’ll get a notification telling you the form is broken and you can fix it before you miss out on any leads.

Remember, if something goes wrong, we’re here to help!

Schedule a Consultation
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Basic Website Support:

  • No Contract
  • Weekly WordPress Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Contact Form Testing – FormTester 365 (link to website)
  • Plugin Updates
  • Regular Security and Malware Checking
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Website Support Plus:

  • No Contract
  • Weekly WordPress Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Contact Form Testing – FormTester 365 (link to website)
  • Plugin Updates
  • Regular Security and Malware Checking
  • 45 Minutes of Support/Month
  • Banked Hours (up to 3 months)
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Website Support Pro:

  • No Contract
  • Weekly WordPress Database Backups
  • Monthly Full Backups
  • CMS Updates
  • Contact Form Testing – FormTester 365 (link to website)
  • Plugin Updates
  • Regular Security and Malware Checking
  • 90 Minutes of Support/Month
  • Banked Hours (up to 6 months)
  • Website Downtime Notification
Schedule a Consultation

 

Frequently Asked Questions

What is the base cost of website support?

The Art Unlimited team base support charges are 15 minutes in length! Bundling updates or changes to your website can save you money, as our team is more efficient.

How do I pay for my website support needs?

There are three ways to pay for your support charges; by check, ACH / e-check, or credit card. If you have questions about what payment solution is best for you, please call into the office to talk with our billing department.

When are the monthly fees paid?

If you sign up for a monthly program your payment will be processed on the 1st or 15th of every month. Please talk with your support manager to select the monthly payment date that works best for you.

The AU support process includes:

  • Call our office to discuss website changes. Or you can submit a request on our website – Support Ticket
  • You will receive a rough time estimate of the effort it will take to make the changes on your website.
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Local

The Art Unlimited team is 100% based in the USA. In fact our core development team is all located in the same office, making the response to your support needs extremely fast and efficient!

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Trustworthy

Each staff member has been hand selected for not only their technical skills but also their personal character. The quality of our team’s work is a reflection of your business, making it serious business that your needs are addressed in a timely manner and resolved quickly.

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Knowledgeable

Through constant ongoing education our team’s robust WordPress Platform knowledge is always expanding. We can easily respond to the ever changing database versions & plugin upgrades.

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Secure

The security of your digital presence is a top priority for our team. With a dedicated security & password protection system we are constantly assessing outside threats to ensure your business doesn’t struggle with digital fraud.

 

Submit a Support Ticket